At qx99, your privacy is our highest priority. This policy explains in detail how your information is collected, stored, who can access it, and how you can stay in control.
We safeguard your data through six core principles
All data transmitted to and stored on qx99 is protected by 256-bit AES encryption — the same technology used by international banks. Your password is never stored in plain text.
🔐 AES-256 EncryptionQx99 never sells your name, phone number, email, or transaction details to third-party advertisers or data brokers. That is our commitment.
🚫 No Third-Party Data SalesQx99 members can view, update, or delete their data at any time. From unsubscribing from marketing emails to deleting your account entirely — every decision is yours.
✋ Full ControlQx99's security infrastructure is independently audited by third-party experts every three months. Any vulnerabilities identified are addressed immediately.
🔍 Quarterly AuditQx99 only collects information that is genuinely necessary to provide its services. We never gather data we don't need — our guiding principle is "less data, more protection."
📉 Minimal Data CollectionIn the event of a security breach, affected members will be notified by email and SMS within 72 hours. We never hide issues — transparency is at the heart of everything we do.
⚡ 72-Hour Notificationqx99 We collect certain information to provide you with the best experience — but only what is strictly necessary, nothing more.
We never store your full credit or debit card number. Payment details are transmitted to your payment provider in encrypted form.
Qx99 uses your data only for specific, defined purposes. It is never used beyond those stated purposes.
| Data Type | Purpose of Use | Legal basis | Use in marketing |
|---|---|---|---|
| Name & Contact Information | Account Management | Contractual Obligation | Consent Only |
| Identity Documents | KYC Verification | Legal obligation | No |
| Transaction Details | Payment Processing | Contractual Obligation | No |
| Browsing Data | Site improvement & security | Legitimate Interest | In Anonymised Form |
| Betting History | Responsible Gaming Monitoring | Legal obligation | No |
We analyse betting history to detect unusual patterns, which helps identify problem gambling behaviour. This is done solely in the interest of your wellbeing.
Qx99 never sells your data. However, limited information may be shared in certain specific circumstances.
Your personal data is never sold or shared with advertisers, data brokers, social media companies, or any third party — under any circumstances.
Qx99 has formal Data Protection Agreements (DPA) in place with all third-party service providers to ensure your data remains protected.
Qx99 does not retain any data longer than necessary. The retention periods for different types of information are outlined below.
| Data Type | Retention Period | Deletion process |
|---|---|---|
| Account information | For the duration of active account + 5 years | Automatic Deletion |
| KYC Documents | 7 years after account closure | Retained Due to Legal Obligations |
| Transaction Records | 7 Years | In accordance with financial regulatory requirements |
| Betting History | 3 Years | Automatic Deletion |
| Log Files | 90 days | Automatic Deletion |
| Marketing Consent | Until consent is withdrawn | Immediate upon request |
KYC documents and transaction records are retained long-term for legal compliance. Even after account closure, certain information must be kept for a specified period as required by law.
As a qx99 member, you hold the following rights over your data. Contact our support team to exercise any of these rights.
To submit any data-related request privacy@qx99.ws Email us or Help Centre Reach us via live chat. We typically respond within 30 days.
Qx99 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.
Qx99 does not serve anyone under the age of 18 and does not knowingly collect information from minors. Should any such data be found in our systems, it will be deleted immediately and the associated account will be closed.
If your child has accidentally registered on qx99, please support@qx99.ws to reach us. We will delete all your data within 24 hours.
Qx99 uses certain third-party services on its platform, such as payment gateways and game software providers. Each of these third parties has its own privacy policy.
Qx99 may update this privacy policy as needed. Members will be notified in advance of any significant changes.
For any privacy-related questions, requests, or complaints, please contact our Data Protection Officer.
Qx99 takes every privacy request seriously. Protecting your data is our ethical responsibility — not just a legal obligation.
What data qx99 holds, why it holds it, and what rights you have
| Data Category | Example | Reason for collection | Your Control |
|---|---|---|---|
| Identity information | Name, date of birth, NID | KYC & Account Verification | Within legal limits |
| Contact Information | Phone, Email, Address | Support & Notifications | Editable |
| Financial Information | BKash number, transaction history | Payment Processing | Restricted control |
| Gaming Data | Bet History, Game Logs | Responsible Gaming | Partial Control |
| Technical data | IP, Device, Browser | Security & Fraud Prevention | Partial Control |
| Marketing preferences | Email Subscriptions & Notification Settings | Sending Relevant Offers | Full Control |
You have full control over your data at qx99
Find out exactly what personal data we hold, where it's stored, and why. Reports are delivered within 30 days of your request.
If any of your information appears incorrect or outdated, you can request a correction at any time. Your name, address, or contact details can be updated whenever needed.
You can request deletion of your data within legal limits. If you close your account, marketing data is removed immediately.
You can stop us from using your data for specific purposes — such as opting out of marketing emails or disabling profiling.
You can request a download of all your data in CSV or JSON format. The file will be delivered within 30 days.
You may object to automated decision-making or profiling, and request a human review.
These are questions many people have — take a moment to read through the answers
Trusted by over 500,000 members across Bangladesh, we safeguard your data while delivering the best betting experience.