Responsible Betting

Responsible Gambling — Bet for fun on qx99, not out of stress

Qx99 believes betting should be a form of entertainment — not a burden on your life. That's why we place the highest priority on the well-being and financial safety of every member. On this page, you'll find all the responsible gaming tools, guides, and support resources you need.

Set a Deposit Limit Self-Exclusion 24/7 Support Reality Check Reminders 18+ Only
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qx99's Responsible Betting Commitment
Our Commitment to Players
  • Problem Gambling Detection System
  • Free Counselling Referral
  • Voluntary Limit Setting
  • Underage Protection Measures
  • Full transparency of play history
  • Instant Account Break
Our commitment: Your well-being matters more than our profits.
Protection Tools
qx99's Six Core Responsible Gaming Tools

All tools are free and available instantly — no questions asked

Deposit Limit

Set a daily, weekly, or monthly cap on your deposits. Decreases take effect immediately; increases take effect after 7 days. This feature puts you in full control of your own finances.

Takes Effect Immediately
Session Time Limit

Set a time limit for how long you want to play in one session. Once that time is up, qx99 will automatically send you a reminder. It's easy to lose track of time — this tool helps prevent that.

Automatic Reminders
Cooling-Off Period

Take a break from betting for 24 hours, 7 days, or 30 days. During this period, your account remains open but no bets can be placed. This tool is highly effective for cooling down after a loss.

Flexible Duration
Self-Exclusion

Exclude yourself from qx99 for 6 months, 1 year, or permanently. Once an exclusion is active, it cannot be reversed. If you're experiencing serious problems, this may be the most important step you can take.

Non-Reversible
Reality Check

At set intervals, qx99 will remind you how long you've been playing and how much you've won or lost. Having this information at a glance makes it easier to make informed decisions.

Live Statistics
Loss Limit

Once you've lost a set amount, qx99 will automatically prevent you from placing further bets. This tool is essential for stopping the cycle of chasing losses — which almost always leads to even greater losses.

Financial Protection
Self-Assessment
How Healthy Are Your Betting Habits?

Read through the questions below and check any that apply to your experience. This is not a clinical diagnosis — it's simply a chance to better understand yourself.

Privacy Guaranteed

The results of this assessment stay on your device — no information is sent to qx99's servers.

Betting Habit Check
Tick all statements that apply to you
Betting beyond my budget has caused conflict with my family.
I've placed bigger bets to try to recover losses.
I've tried to stop betting but haven't been able to.
I've taken out loans or dipped into savings to fund my betting.
I feel restless or irritable when I'm not betting.
I have hidden my betting activities from family or friends.
I have placed bets at the expense of work, studies, or time with family.
Your Result:
HealthyModerateAt Risk
Set Limits
qx99's Deposit Limit System

You decide how much you bet — and we're committed to honouring that

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Daily Limit

Set a maximum daily deposit amount for your account. Reductions take effect immediately.

Instant
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Weekly Limit

Set a weekly cap on your total deposits. You'll receive an automatic notification when you reach the limit.

Automatic Notifications
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Monthly Limit

Set a maximum monthly betting budget. Your family's financial security stays protected.

Budget Protection
⏱️
Time Limit

You can also set a daily time limit for how long you play. When your time is up, qx99 will automatically log you out.

Auto Logout
Keep in Mind

Requests to increase a limit take effect after 7 days — giving you time to reconsider. Requests to decrease a limit take effect immediately.

What Is Responsible Gaming and Why Does It Matter?

Betting and gambling can take two very different forms — as entertainment, or as a problem. Responsible Gambling is an approach that keeps betting controlled, mindful, and enjoyable. At qx99, we believe every member has the right to play on their own terms, within their own budget, and at their own pace.

Online betting is growing rapidly in Bangladesh — and so is the risk of problem gambling. qx99 acknowledges this reality, and treats responsible gaming not as a regulatory checkbox, but as a genuine commitment. Our tools aren't just there for show — they're actively used and they work.

A Simple Rule of Thumb

Before placing a bet, ask yourself: "Would losing this money cause problems for me or my family?" If the answer is yes — don't bet.

Five Principles of Healthy Betting Habits

Qx99's responsible gaming programme is built on five core principles. Following these principles helps ensure that betting remains a positive and enjoyable part of your life.

1. Set Your Budget in Advance

Set a fixed monthly entertainment budget — covering everything from cinema and dining out to betting. Allocate a specific portion for betting and never exceed it. qx99's Deposit Limit feature lets you enforce this budget automatically.

2. Losses Are Normal — Don't Chase Them

Every bettor loses — that's part of betting. After a loss, the urge to "win back" what you've lost by placing bigger bets almost always makes things worse. This pattern is the most common sign of problem gambling.

3. Track Your Time

It's easy to lose track of time when you're deep in a session — hours can pass without you realising. qx99's session time limits and reality check features are designed to help with exactly this. It's important to set a daily limit and stick to it.

4. Don't Treat Betting as a Source of Income

Betting is entertainment, not a guaranteed source of income. Those who expect to earn regularly from betting tend to suffer greater losses over time. In responsible gambling, betting is treated as a leisure expense — not an investment.

5. Let Your Family Know

Betting isn't something you should have to hide. If you find yourself concealing it from family, that's an important signal that things may be getting out of control. Talk openly with your family and friends.

Emergency Support

If you feel you've lost control of your betting — please reach out to our Help Centre right now. Our trained team is ready to assist you in Bangla, with complete confidentiality.

Qx99's Measures to Protect Minors

Qx99 strictly does not serve anyone under the age of 18. We maintain multiple layers of protection to enforce this policy.

  • Age verification is mandatory at registration
  • KYC documents may be requested in suspicious cases
  • Accounts found to belong to minors are closed immediately and deposits refunded
  • A parental control guide is available for parents and guardians
  • Guidance is provided on blocking betting sites on home devices

If you suspect a child or someone you know is using qx99 or any other betting site, please let us know — we will take immediate action.

Warning
12 Warning Signs of Problem Gambling

If you recognise any of these signs in yourself, seek help right away

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Feeling Restless or Irritable When Not Betting
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Returning repeatedly to chase losses
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Hiding your betting from family or friends
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Borrowing Money to Place Bets
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Playing for much longer than you planned
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Unable to stop betting despite trying
👨‍👩‍👧
Experiencing issues in your relationship with family
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Salary or savings are being spent on betting
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Only feeling good when winning; low mood at all other times
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No Longer Getting a Thrill Without High-Risk Bets
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Checking bets in any situation, no matter the circumstances
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Feeling guilty or ashamed about betting
Asking for Help Takes Courage

If you recognise three or more of the above signs in yourself, please contact our Help Centre Reach out. Acknowledging a problem isn't a sign of weakness — it's the bravest step you can take.

How to Get Help
What to Do If You Think There's a Problem — Step by Step

Qx99 is here for you — you don't have to face this alone

1
Give Yourself a Break

Use the Cooling-Off feature to take a 24-hour or 7-day break. Step back and assess your situation with a clear head.

2
Set Your Limits

Head to your account settings to set deposit and loss limits. It's the simplest and most effective first step toward preventing problems before they start.

3
Talk to Support

Qx99's support team is ready to speak with you in Bangla, in complete confidence. Available 24/7 via live chat.

4
Self-Exclude

If you feel you need it, request a long-term exclusion — it takes effect immediately, no questions asked.

Frequently Asked Questions
Responsible Gaming — Frequently Asked Questions

Yes. When you request self-exclusion, you can withdraw all remaining balance in your account (excluding bonuses). Your account will then be closed for the specified period. For more details, Help Centre Contact us.

Yes, your limit can be increased — but not right away. Any request to raise a limit takes effect after 7 days. This waiting period gives you time to reconsider your decision. Reducing a limit always takes effect immediately.

Yes. If you're worried about a family member's gambling, please reach out to our support team. We do review accounts based on third-party requests — however, account details cannot be shared due to privacy reasons. The most effective step is to encourage the person concerned to seek help themselves.

Go to the "Responsible Gambling" section in your account settings to find the Reality Check option. You can set reminders at 30-minute, 1-hour, or 2-hour intervals. When a reminder appears, it will show how long you've been playing and the total amount transacted.

Yes, you can log in to your account during a cooling-off period, but you won't be able to place bets or make deposits. You can still view your balance and make withdrawals. Betting will not resume automatically once the cooling-off period ends — you'll need to reactivate it yourself.

Use the self-assessment tool on this page. As a general rule — if betting is negatively affecting your finances, family relationships, or mental health, or if you want to stop but can't, it's time to seek professional help. That's not a sign of weakness; it's the right call.
Enjoy Safely
Play Responsibly —
qx99 Is Here for You

Let entertainment be enjoyable, not stressful. Register on qx99 and use all our responsible gambling tools — completely free.

All Tools Are Free Instant Self-Exclusion 24/7 Bangla Support 18+ Only
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