Legal Documents

QX99 Terms & Conditions — The Complete Guide to Using Bangladesh's Premier Betting Platform

By registering on the qx99 platform or using any of our services, you are deemed to have accepted the following terms and conditions. Please read them in full.

Last Updated: 1 July 2026
Language: English Version: 3.2 Applicable to: All qx99 Members
Summary

Key Terms at a Glance

Get the key highlights from these cards before reading the full document

Account Registration

You must be 18 years of age or older to register. Only one account per person is permitted. Please register with accurate information.

👤 18+ Only
Bonuses & Promotions

Each bonus is subject to specific wagering requirements. qx99 reserves the right to terminate accounts found to be abusing bonuses.

🎁 Wagering Requirements Apply
Deposit & Withdrawal

Minimum deposit is ৳300. Withdrawals are processed within 24–48 hours. Large withdrawal requests may be held pending KYC verification.

💳 KYC Verification Required
Fair Play Guarantee

All games on qx99 are powered by internationally certified RNG technology. If manipulation is detected in any game, the relevant bets will be voided.

🎲 RNG Certified
Responsible Gaming

Qx99 is committed to responsible gaming. Any member can set deposit limits or temporarily/permanently close their account at any time.

🌱 Self-Exclusion Feature
Privacy & Data Protection

Your personal information is never sold to third parties. All data is kept secure with 256-bit SSL encryption.

🔐 SSL 256-Bit
1

General Terms & Conditions

qx99 (hereinafter referred to as the "Platform") is an online betting service operating in Bangladesh and internationally. These Terms & Conditions apply to the qx99 website (qx99.ws), mobile application, and all other associated services.

By registering with qx99 or using any of our services, you agree to be bound by these terms and conditions. If you do not agree with any of the terms, please discontinue using qx99 and contact our Help Center get in touch with us.

Important Note

These Terms & Conditions have been prepared in English for users in Bangladesh. In the event of any conflict, the English version shall prevail.

Qx99 reserves the right to update these Terms & Conditions at any time. Continued use of the website following any changes constitutes acceptance of the revised terms.

2

Account Registration & Management

Opening an account on qx99 is completely free. Registration with accurate and truthful information is mandatory. Providing false information may result in account termination and forfeiture of deposited funds.

Key Registration Requirements:

  • Each individual may only One Account Yes, you can. However, multiple accounts are strictly prohibited.
  • The mobile number or email address provided at registration must remain active.
  • Members are responsible for keeping their account password confidential.
  • The account must not be shared with or used by any third party.
  • A national ID card or passport may be required for KYC verification.
  • KYC verification must be completed within 30 days of registration.
Warning

If multiple accounts are detected from the same device, IP address, or payment method, both accounts will be terminated and deposited funds will not be refunded.

3

Age Restrictions & Eligibility

Qx99 strictly prohibits participation by minors. We are committed to responsible gaming and take active measures to protect underage individuals.

  • Minimum age: 18 years. Any account found to belong to a user under this age will be suspended immediately.
  • Identity documents may be requested at any time for age verification purposes.
  • Opening or operating an account on behalf of a minor is strictly prohibited on qx99.
A Note to Parents

If your children use the internet, consider using parental control software to keep them away from qx99 and similar sites. Visit our Responsible Gaming page for further information.

4

Deposit & Payment Policy

Qx99 supports multiple payment methods including bKash, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladeshi Taka (BDT).

Payment Methods Minimum Deposit Maximum Deposit Processing Time
BKash ৳300 ৳50,000 Instant
Nagad ৳300 ৳50,000 Instant
Rocket ৳500 ৳30,000 Instant
Bank Transfer ৳1,000 ৳2,00,000 1–3 Business Days

Key Deposit Terms:

  • Funds deposited may only be used for betting or gaming on qx99.
  • Deposits from third-party payment accounts are strictly prohibited.
  • Qx99 reserves the right to decline any suspicious transactions.
  • Depositing funds from money laundering or illegal sources is a criminal offence.
5

Withdrawal Policy

Qx99 members may withdraw their balance at any time, subject to certain conditions.

Withdrawal Methods Minimum Amount Maximum Amount (Daily) Processing Time
BKash ৳500 ৳50,000 24–48 Hours
Nagad ৳500 ৳50,000 24–48 Hours
Bank Transfer ৳1,000 ৳5,00,000 2–5 Business Days
VIP Fast Track ৳500 ৳2,00,000 4-8 ঘণ্টা

Withdrawal Conditions:

  • KYC verification must be completed before any withdrawal can be processed.
  • Wagering requirements must be met before withdrawing from your bonus balance.
  • Withdrawals may only be made via the same payment method used for the original deposit.
  • Qx99 may request additional documents to verify the withdrawal process when necessary.
For VIP Members

Gold and Diamond VIP members enjoy priority withdrawal benefits. Contact our support team for more details.

6

Bonus & Promotion Terms

Qx99 offers a variety of bonuses and promotions. Each bonus has its own specific terms and conditions, which must be read before claiming.

General Bonus Terms:

  • Wagering Requirement: Most bonuses require bets to be placed at a specified multiplier before withdrawal (typically 8× to 30×).
  • Duration: All bonuses have an expiry date — any unused bonus will be forfeited once it expires.
  • Game Restrictions: Some bonuses are restricted to specific games.
  • Claiming the same bonus multiple times: Claiming the same bonus on more than one account is strictly prohibited.
Bonus Abuse Is Prohibited

Bonus arbitrage, claiming bonuses via software, or any form of bonus system abuse is strictly prohibited. If detected, all bonuses and winnings will be forfeited.

Special Conditions for the Welcome Bonus:

  • The welcome bonus is available to new members only and applies to the first deposit.
  • The bonus is activated with a minimum deposit of ৳500.
  • The welcome bonus carries a 15× wagering requirement (you must wager 15 times the bonus amount).
  • Wagering must be completed within 30 days of receiving the welcome bonus.
7

Betting Rules

The following rules must be followed when placing bets on qx99.

Sports Betting:

  • Bets cannot be changed once placed — only the Cash Out feature may be used.
  • If a bet is cancelled before the match begins, the stake will be refunded.
  • If incorrect odds are displayed, qx99 reserves the right to void or correct the affected bet.
  • Any evidence of match-fixing or corruption will result in all related bets being voided.
  • Qx99 is not liable for any bets voided due to network delays during live betting.

Casino Games:

  • All casino games use certified RNG technology, ensuring completely fair and unbiased results.
  • If a technical error occurs in the game software or server, the affected round will be voided.
  • The use of automated betting software or bots is strictly prohibited.
Learn more

To learn more about betting tips and strategies, visit our Betting Tips Visit the page.

8

Prohibited Activities

Any of the following activities are strictly prohibited on qx99. Violations will result in immediate account termination and forfeiture of all deposited funds.

Technical Violation
  • Use of bots or automation software
  • Hacking or Cyber Attack
  • Accessing via VPN from a restricted country
  • Attempting to manipulate game outcomes
  • Server Exploitation
Financial Violations
  • Money Laundering
  • Use of stolen payment methods
  • Claiming bonuses across multiple accounts
  • Chargebacks or payment fraud
  • Depositing Funds from Prohibited Sources
9

Account Suspension & Termination

Qx99 reserves the right to temporarily suspend or permanently close an account under the following circumstances.

  • In the event of a terms violation
  • If KYC verification is not completed (after 30 days)
  • If evidence of fraud or deception is found
  • If identified as a minor
  • If a voluntary self-exclusion request is submitted
  • If inactive for an extended period (12 months)

Before closing an account, qx99 will generally notify the member by email or SMS and provide an opportunity to respond. However, in cases of serious violations, the account may be closed immediately without prior notice.

10

Limitation of Liability

Qx99 accepts no financial liability for the following:

  • Bet cancellation or loss due to internet disconnection
  • If an account is hacked due to the member's own negligence
  • Loss caused by the use of third-party software
  • Mental or financial difficulties arising from betting
  • Losses caused by delays on the part of a bank or payment provider
Our Commitment

We believe betting should be a form of entertainment. Never wager more than you can afford to lose. For support, visit our Responsible Gaming Visit the section.

11

Privacy & Data Protection

Qx99 places the highest priority on protecting your personal information. We never sell your data to third parties.

  • All data is protected with 256-bit SSL encryption.
  • Your information is used solely for service delivery, KYC verification, and legal compliance.
  • To delete or update your personal information, please contact our support team.

For full details, please refer to our complete Privacy Policy please read.

12

Changes to Terms & Contact

Qx99 reserves the right to amend these Terms & Conditions, in part or in full, at any time. Members will be notified via email or SMS before any changes take effect.

  • A 7-day notice will be provided for any significant changes.
  • For minor amendments, only the updated date on the website will be changed.
  • Continued use of qx99 following any changes constitutes acceptance of the updated terms.
Contact

If you have any questions about these terms, please email us at: support@qx99.ws — or — Help Center Chat with us live.

Quick Reference

Keep the Key Rules in Mind

🔞
18+ Only

Qx99 is strictly prohibited for anyone under the age of 18.

👤
One Account

Only one account per person is permitted.

🎯
Wagering Requirements

A specified wagering amount must be met before any bonus can be withdrawn.

🔐
KYC Verification

Identity verification must be completed before large withdrawals can be processed.

🤖
Bots Prohibited

The use of any automated software or bots is strictly prohibited.

💚
Responsible Betting

Play within your limits — self-exclusion options are available.

💳
Own Payment Method

Only use payment methods registered in your own name.

📞
24/7 Support

Our Bangla support team is available around the clock to help you with any issue.

Frequently Asked Questions

Frequently Asked Questions About the Terms & Conditions

These are the questions most people ask — find your answers here

KYC must be completed within 30 days of registration. However, if you plan to withdraw a large amount, it is advisable to complete KYC beforehand. Withdrawals exceeding ৳5,000 may be held until KYC verification is complete.

Wagering means you must bet the bonus amount a specified number of times before it can be withdrawn. For example, a ৳1,000 bonus with a 15× wagering requirement means you need to place ৳15,000 in bets before the bonus becomes withdrawable. You can track this in real time from your account.

Yes. qx99 offers a self-exclusion feature — you can suspend your account for 24 hours, 1 week, 1 month, or permanently. To submit a request, contact our support team or visit our Responsible Gaming Visit the page.

If two separate accounts are found operating from the same household or device, qx99 may flag this as suspicious. Both members will be required to submit verification documents. Approval is generally granted when each account has a distinct ID, separate phone number, and a different payment method.

It depends on the nature of the violation. In most cases, the original deposited amount (excluding bonuses) can be recovered, provided it is not linked to any illegal activity. However, in cases of fraud, money laundering, or technical exploitation, the entire balance may be forfeited. For more details, please visit our Help Center get in touch with us.
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